Inbox

The Inbox functions as a repository within Dispatcher Stratus for jobs, notifications, and processes associated with your tenant’s workflows. Clicking on an information or Error notification will open a dialog window with additional information, and clicking on a Job will take you to the Jobs page to view detailed information about that task. The Inbox is the primary location for information about workflows, including when new jobs enter workflows, errors in processing, etc.

After navigating to the page, you will see a table with the following information:

• Type - This column describes what kind of notification it is.
  • Document - Related to workflows and usually includes an action that needs to be taken.
  • Information - Workflow updates and additional facts, such as “Job Created”, “Attention”, etc.
  • Error - Problems, usually with workflows, that should be reviewed.
• Message - A short description of the item.
• Info - The action you need to take.
  • Action - You need to take some action to move the job to the next step in the workflow.
  • Approval - You need to approve the job and send it to the next step in the workflow or deny it.
  • Attention - Something needs your attention or to be reviewed.
• Workflow Name - The name of the workflow that generated the item.
• Received - The date and time the job reached your Inbox, based on your selected time zone (See Settings).
• Actions - The actions available to you.

  • Track/Untrack - Add or remove this job item to your Tracker.

  • Delete - Remove this item from your Inbox.

    Important! Items deleted from the Inbox are lost and cannot be retrieved.

Clicking on an item will give you more details. After clicking on a document or job, the Jobs page for that job will open. After clicking on an Information or Error notification, a small window will appear with additional information about it.

The Inbox has a Search field, located in the upper-right hand corner of the screen. The field filters the contents of the Inbox using type-ahead technology, meaning that results are updated as you type. The Search field searches through every column of data available.